What A Gas Leak Taught Me About Business - CEO Moments with Darren Langille

What A Gas Leak Taught Me About Business - CEO Moments with Darren Langille

Darren:             All right. Well, here we are. It's already series four. It's going super fast. Not sure about whether that feels that way with you guys, but I am really enjoying putting the series together, presenting my thoughts and findings in this, I guess, maybe mini series I guess we call it. I hope it's doing something. I'm hoping it's doing what it's intended to do, which was give you a kind of, a great point of reflection, at the beginning part of your week. You keep Tweeting in, so I'm assuming that it's doing that, at least a little bit. Again, I appreciate that. 
                    And as always, I value your time. Monday mornings are super precious for us all. This one will be again, about 10, 12 minutes by the time I get through this. Humbled as always, that you guys are sitting here listening on a Monday. Let's dive right into this week's message. I'm gonna change my view here, cause it's throwing me off. Hold on. Oh. All right. That will be good enough.
                    So, yeah, today's message is, once again, coming from something that I personally experienced in the past week that made me reflect and ponder this scenario. Something that, in this case, from and outsiders point of view, would probably think has absolutely nothing to do with work, business, or even add any value to your day. Knowing me, and you guys know me now, I'm gonna find some point of reflection. I'm gonna learn from it. Here we go. Actually, the funny point I mentioned, that my talk would be around this to my wife. She's like, "How the hell are you gonna translate this to business?" I had to walk her through this. Bear with me. 
                    It was Wednesday night, 9:30pm. Becky and I had, had the kids down finally for the night, and we're doing, just our regular evening chores, right? A lot of have been through this. The pressures off, and you finally have some couple time. I was coming out of the kitchen, rounding the corner to my stairwell, and it goes down to the basement. I just ... Boom. I got hit with this, this overwhelming, like putrid smell. It was like, rotten eggs, something that you'd expect in an outhouse. I don't know what it was. Having two young kids, as you know I have ... My 10 year old usually wouldn't be the culprit here. I just never know what might be left in some nook and cranny, in backpack or something. 
                    I started frantically, just looking around quickly to see, if there was a dirty diaper, if there was ... Who knows. Some soiled clothes, or something. I checked bags for old lunches, et cetera, et cetera, et cetera, but nothing. I found nothing. I was sniffing, you know, sniffing around, trying to see where it was coming from, you know, what it was. I even called Becky over to see, you know, if she could smell something too. Before doing that, she saw me rustling around. She saw me looking. She knew I was up to something. She knew I was trying to find out what the smell was. I asked her to come, and see if she smelled it too. She did, and yes ... She came over and yeah, she did smell something. 
                    Now, we're both going a little bit crazy. My next guess, it might have been natural gas. We checked every gas fireplace in our house. We have three. We checked the stove. We checked, you know, the line in the furnace, cause natural gas has no smell normally, but the city and the counties put this little rotten smell in it, so that we can smell it, if it is leaking. We couldn't find the source. We couldn't find the source at all. 
                    Thinking natural gas, thinking gas at all, probably not a good thing. We opened all the windows, turned on a bunch of fans, opened the front door, the patio doors. It was a nice night that night, so it didn't freeze the house out. Becky being a little bit more, actually, a lot more I can say, paranoid than me ... I can say that, cause she would tell you that too. She called ATCO gas, to see if they could come quickly check the house out to see what was going on. 
                    By this time, we had been searching for this smell for like, I don't know, 30 minutes or so, and ATCO was finally on its way. We were now hanging out in the back patio, cause that's what ATCO told us to do, just keep the air going. I actually started to feel woozy. I was like, literally woozy and I had to sit down. She felt the same, little tingly in her arms. We started to, you know, be very grateful to be sitting on the patio and coming a little bit back to normal. 
                    ATCO comes in, whips through the house with their detector, checked everything, reported our findings to us, and here we are sitting on the edge of our feet. Nothing. Absolutely nothing. Both on their meters, where they placed all the different spots around our gas outlets, and even their accumulation meter, meaning that, even over the whole time he was in the house, they didn't find anything. He said, "All right, well let me know if something changes. We'll come back. It's safe. Don't worry about it. Don't worry about your kids. Everything should be okay." 
                    We looked at ourselves and said, "What the hell? What the hell? Honestly, what was all of this about?" No soiled laundry. No rotten food. No gas. Nothing, yet, we were 100% sure something was wrong with one of our four appliances. Had we made all this up? Did I smell something for real? Did Beck smell something after I brought her over to me? How was I feeling woozy and tingly? How was Becky feeling the same, yet still nothing. 
                    The only thing, I looked over at her and I said, "Well, it's gotta be the placebo affect." We just shrugged our shoulders, and said, "Well, let's just go on the rest of our night," relieved that there was no issue. Whatever it was that made ... When I turned that corner from the kitchen to the stairwell, that I smelled, a whiff, something. It literally must have morphed itself into this full fledged idea in my head. I must have been so convinced that my actions, and my emotions had convinced her too. We were both worries, cause we were worried about the family. We convinced ourselves to the point, it was even affecting our bodies, and our tingling and our wooziness. Crazy. Right? 
                    Well, not so crazy, if you've ever read studies about the placebo affect and how real things that aren't real, we can make into our own minds. The ability that our mind has to manifest things, ideas, is really quite remarkable. It was this experience that got me thinking about the placebo affect as it relates to me and my business, us, and our business. Where my head started to go in after this story was, what stories are we telling ourselves over and over again, about working in real estate, that have nothing to do with the truth, but we fully believe that. What stories have we told ourselves so much, that it has created mental blocks to our success? What stories have become so real that we aren't even willing to try to break past that barrier? That story. We created that story, or in my words, even swing for it, to push beyond your comfort zones. Take that leap to see what could happen. 
                    My guess for us in real estate, as we are in a business, of intense of amount of competition. We can't help but be, just super aware about what others, maybe more successful than us, or seemingly more successful, because of what they're doing. We tell ourselves stories about whether we could achieve that level of success. We might tell ourselves stories like, "Well, they just grew up with a network of high, like rich individuals." We tell ourselves stories that, "You know, they were born in Calgary, so they must just know so many more people. They must have gotten a lucky break." Right? They might have got their luxury agent now, because of that luxury, luxury client that came out of nowhere, and they were given, kind of the keys to the garden. Right? 
                    These stories tell us that we can't now be lucky, or they actually didn't have to work as hard as we did to get where they are now. We tell ourselves that, if they had to work that hard, as hard as I have to do, that they wouldn't be as successful. And then we start believing that, without a lucky break, I can't be like them. Right? We might even tell ourselves stories like, "Those people that beat me in that listing presentation, they must have had the most amazing listing package. They must have had something that is so strong, and so polished, that I couldn't win against them anyway. We might tell ourselves the story that, cause I can't possibly do well in my first few years in this business, cause I don't have the experience. After enough we might start to believe it. 
                    We might tell ourselves stories that sellers, or buyers or prospects in general have these question that they're going to give, they're gonna come up with when I'm making that prospecting call, that I'm not gonna have answers to. I would stumble, because they would get me. We say this and then we don't make the call. We tell ourselves a story, that trips us up, and doesn't make us act. We say this and then we hide behind things like emails, and texts. We screw things, like door knocking and networking, actually getting in front of people, cause we tell ourself these stories, and then we hide behind them. 
                    If you know me at all, which a lot of you do, I could go on and on and on. None of those stories I just mentioned, might not have anything to do with you. You're already thinking about the ones you tell yourselves. For your own sanity, I'm gonna stop the story train right now. I think you guys get the point. The idea of the placebo affect, where we manifest things in our minds, that aren't true, aren't there ... Sorry. I just lost my train of thought. 
                    The idea of the placebo affect where we manifest things in our mind that aren't true, and there into something that in our mind, becomes fully concrete and fully real. Did the idea spark, based on something real, or did it spark from something that you self created? Honestly, either way you start thinking about this story that you're telling yourself in your mind. I don't think it matters, that the story that we tell ourselves is more the important part. Is this story legit? Is it a manifestation that is easier to believe, so we avoid some of the real world, or should I say real work. 
                    I'll leave you with this point of reflection guys. Think here, after this call, just a minute or two. Ask yourself these couple of questions. What are things that you're avoiding doing right now that you know you should be? What things do you keep putting off over and over again? And now, here's the fun part. Find the reason you're doing that. Ask yourself if those reasons are real. Are these legitimate concerns that you need to address in your business, which maybe true, or are they, just that you're a little bit stuck in this story [inaudible 00:12:40] world. 
                    If you can find just one thing from this exercise, that you can uncover, that you will then have this, kind of a meaningful moment around the storytelling nature that we might be doing to ourselves. As a go forward, and as you encounter times in which you doubt your ability, or things you are putting off, just pause. See if you indeed generate a story in your head about why or why you couldn't do this. And then fight to get clarity around that, and use this analysis to just break through, and find out if you indeed are just creating yourself, your own roadblock. 
                    That's it guys. That's all. I appreciate your time. Again, you honor me with your presence. I can't wait to see you all at Thrive tomorrow. Be there at 12. We start at 12:30 sharp. There's an event at the complex till noon. They'll be rustling everybody out. Please make sure you come a little bit early, so that we can get set up and rocking, cause we've got a full plate for you all. Again, placebo effect. Your business. What stories are real? Which ones have you made up that you can find clarity around, and just break right through them? Thanks guys. That's all I got. 

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